Refund policy

If your order was lost or damaged in transit

Please let us know as soon as possible. We will address each issue as appropriate.

If the order was damaged, keep the packaging! We may need it to file for insurance on the package; it may be difficult to refund you if we aren't able to process our claim. You must inform us of any damage to your order within seven business days of receipt.

Order problems: wrong item, missing item, or misgraded item

Please notify us of the problem via email at comixclixonline@gmail.com within seven days of receipt. If we need you to return the item, we will reimburse you for basic ground shipping. Returns must be received at our office with two weeks of original delivery date. We will refund you, credit your account, or ship a replacement item at our discretion.

To receive prompt response, please include a copy of the original invoice provided with your order. Items returned without a copy of the original invoice may experience delays in processing. Items returned without authorization may incur a 25% restocking fee, deducted from the value of the refund.

We do not accept returns on purchases made that are no longer wanted and have already been shipped!